Email, WhatsApp, Instagram, web chat, TikTok, and more — centralized with history, assignment, and tracking.
Your team shouldn't jump between 5 apps to respond to clients. Centralize all conversations in one place, with CRM context and complete traceability.
Integrate WhatsApp, email, Instagram, web chat, TikTok, and more into a unified inbox.
Define teams, assignment rules, and priorities. Each conversation has an owner.
Complete client history, CRM data, and tools to respond quickly from a single place.
All conversations from all your channels arrive in one place. Your team doesn't need to open multiple apps to serve clients.
Each conversation is connected to the contact in your system. Sales, support, and operations see the same client with the same context.
No more unanswered messages or clients bouncing between agents. Define clear assignment rules and response times.
Measure response times, channel volume, agent performance, and customer satisfaction.
Handle inquiries, send notifications, and follow up from the inbox.
Centralize support and sales emails with assignment and statuses.
Respond to direct messages without leaving your work tool.
Serve website visitors in real time with an embedded chat.
Manage messages and comments from the same inbox.
Route tickets by product or priority with configured SLA.
Follow up with prospects who contact through any channel.
Maintain client relationships with continuous, traceable communication.
WhatsApp, email, Instagram, web chat, TikTok, Telegram, Facebook Messenger, and more, depending on availability.
Yes. Each conversation is associated with the contact and can be linked to opportunities, tickets, or tasks within the system.
Yes. You can define assignment rules by channel, query type, product, or team.
Automatic escalation and SLA alerts can be configured to guarantee response times.
No. It gives them a centralized tool to serve better, faster, and with more context.
Yes. We recommend starting with the highest-volume channel and then connecting the rest progressively.
Connect your channels, organize your team, and improve response times from day one.
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