Integrations & Connectivity

Connect your channels in a single inbox and respond faster

Centralize conversations from multiple channels so you don't lose messages or context.

Define responsible parties and statuses for real follow-up on each conversation. Link the thread to the correct contact and respond faster with complete history.

Cómo funciona

Tres pasos para comenzar

1

Connect your channels

Centralize conversations from multiple channels into a single inbox.

2

Assign and control

Define responsible parties and statuses for real follow-up on each conversation.

3

Respond with context

Link the thread to the correct contact and respond with complete history.

Características

Lo que incluye

Unified inbox per client

Avoid losing messages when the team works with multiple channels. Keep the thread and the correct contact linked.

  • Centralized history and context
  • Less duplication and fewer lost conversations

Assignment and statuses for real tracking

Define responsible parties and track progress with statuses so support, sales, and collections work with traceability.

  • Flow: message → assignment → follow-up → close
  • Visibility into each conversation's status

Faster operation, lower response times

Standardize the communication flow and reduce response times without losing quality.

  • Client context available in one click
  • Multi-channel: WhatsApp, email, web, and more

Integrations that connect your operation

Payment gateways

Connect online payments with your invoicing and accounting.

Logistics & shipping

Sync dispatch, tracking, and notifications.

Custom APIs

Connect internal systems with external platforms seamlessly.

WhatsApp Business

Integrate direct messaging with your CRM and operation.

Google Workspace

Sync calendar, email, and documents.

BI & reports

Connect operational data with analytics tools.

eCommerce

Sync online store with inventory and sales.

Electronic invoicing

Connect with the tax system without manual processes.

FAQ

Frequently Asked Questions

WhatsApp, email, web forms, social media, and more, depending on your operation.

It depends on the case. Many integrations are configurable, others require specific development.

Yes, we design integrations that connect with your ERP to keep operations synchronized.

It depends on complexity. Standard integrations can be ready in days; complex ones in weeks.

No, it's implemented in parallel and activated once it's tested.

Yes, we include post-launch support for adjustments and stabilization.

Ready to connect your systems?

Evaluate which integrations you need and how to connect your operation end-to-end.

Request advisory